All high performance organizations, teams, and alliances are built on a foundation of trust.
Virtually every authority on teamwork explains how important trust is in producing great results.
Trust’s been the Fuzzy Backwater
The academic experts and seasoned practitioners all agree trust is essential to success, but then elaborate with overly simplistic words of advice that are misleading at best.
You’ve heard it before: “Trust but verify.” “Trust must be earned.” “Build an escape clause.” “Speak softly but carry a big stick.” “Be ever vigilant.” “Don’t trust, just be sure you have a great lawyer and a tight contract,” all platitudes virtually useless in creating sustainable trust. And often the advice is contradictory, irrelevant, inapplicable, or downright inappropriate, irritating, and counter-productive.
Trust has remained so “fuzzy,” it has been largely an elusive phenomenon, too “to soft” to be taught in business schools or leadership courses.
Great Trust Advantage:
Our analysis based on over 5000 analyses show that an organization that enables high levels of trust will have at least a 25% competitive advantage over those with low trust.
The Economics of Trust:
High trust has massive economic impact, because it dramatically lowers non-value added work, enables high levels of speed, integration, and productivity. But most importantly, high trust costs almost nothing, therefore the return on investment is massive.
Our Breakthrough Approach
We have changed all that. Our “Architecture of Trust” is based on hard science, economic analysis, and careful “best practice” codification enables us to make trust a very manageable, replicable, and sustainable function that can be taught, operationized, and diagnosed if it wanes.